Frequently Asked Questions Prixma Hotel


Welcome to the Frequently Asked Questions section of Prixma Hotel. Here you will find answers to the most common questions our guests have before, during, and after their stay. If you can’t find the information you're looking for, feel free to contact us. We're here to help make your experience unforgettable!

  • What time is check-in and check-out at the Prixma Hotel?

    Check In 3:00 pm

  • What is the hotel's policy regarding early arrivals and late departures?

    Early check in: Subject to availability after 7:00 am. 50% of the rack rate will be charged, granting the room.

  • What is the minimum age to check in at the Pirxma Hotel?

    18 years old

  • Where is the Prixma Hotel located?

    The hotel is located 4 minutes walk from the center of San Andrés Islands.

  • Do you offer free parking?

    No. Parking is allowed on the street.

  • What is the nearest airport?

    Gustavo Rojas Pinilla International Airport.

  • Do you offer private transportation service?

    No.

  • Do you offer a day pass?

    No.

  • How can I book my birthday at the hotel or other types of events at the restaurant?

    Through the reservation office.

  • Reservation center:

    57(601)5875266

  • What are the hotel's plans?

    Accommodation.

  • Can I book multiple rooms?

    Yes, through our website or Call Center.

  • Can I bring food and drinks?

    The entry and consumption of food and drinks is permitted in the rooms.

  • What payment methods are offered on the website and at the hotel?

    Cash, credit and debit cards, all payment methods.

  • What is the hotel's cancellation policy?

    Cancellations and modifications: guaranteed reservations that are not

  • What is the smoking policy at the hotel?

    Anti-Tobacco Law Policy: In our establishment we do not supply tobacco

  • Does the hotel allow pets?

    Pets are not allowed.

  • What type of currency is accepted at the hotel?

    Colombian pesos and US dollars at the rate established by the hotel.

  • What is the weather like at the destination?

    The climate is warm, the average temperature ranges from 26º to 30º.

  • Should I bring an electrical adapter?

    The voltage of San Andres Islands is 110 Volts

  • How does public transport work?

    Buses de 6:00 am a 11:00 pm

  • Is the city water drinkable?

    It is not suitable for human consumption. Bottled water should be consumed.

  • Do I need to get vaccinated against yellow fever to travel to Colombia?

    A yellow fever vaccine is not required to enter the main cities of Colombia. However, if you are a foreign visitor planning to visit natural areas such as Tayrona National Park, the Amazon, the Sierra Nevada, or jungle regions, it is mandatory to present an international yellow fever vaccination certificate. This measure is intended to protect your health in high-risk areas and should not be a cause for concern. The vaccine is safe, valid for life, and it is recommended to get vaccinated at least 10 days before your trip. If you have any doubts about whether your itinerary includes these areas, we are happy to assist you.